As we prepare for the upcoming season, please note orders will be processed on a first-ordered, first-received basis. The estimated processing time for orders is between 1 to 3 weeks, depending on the status of any backordered items. For more detailed information on processing times, refunds, and returns, please refer to your organization’s catalog.
Once your order has shipped, you will receive an email with a shipping confirmation and tracking number. This email will also outline the specific items included in your shipment. Should there be an issue with an item in your order, we will contact you and work to find a suitable solution.
We understand that backorders can be inconvenient. Please note that backordered items have varying estimated arrival times. Should you require an update on the status of your backordered items, please contact us at info@teamgazelle.com, and we will provide you with a more precise timeline.
Our goal is to ensure that your player is fully outfitted and ready for game time. Please be aware that orders cannot be expedited, so we recommend planning with the 1-3 week processing window in mind.
If you have any further questions, please don’t hesitate to reach out to us at info@teamgazelle.com. We’ll respond as promptly as possible.
Thank you,
Team Gazelle
